I received an email asking that I update my password. What does this mean?

Follow these steps:

  1. If you did not make this request, do not click any links or buttons in the email. 
  2. We suggest you reset your password directly on PracticeOwl.
  3. Or reach out to our team by Submitting a Ticket.

Our team may have recently launched a security update to our platform. As part of this update, our system can detect password and privacy breaches and we notify our users when their credentials may have been leaked by a data breach of a third party.

For security purposes, we don’t have details on specific websites or apps you may have used the same login credentials. This email was to alert you of a potential security risk.