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Top FAQsDimitry Berg2023-09-02T00:34:53+00:00

Subscriptions & Billing

  • Does my subscription automatically renew?

  • I have a promo code. How do I redeem/activate it?

  • What price will I be charged for renewal?

  • How can I update my payment details?

Connect / Integrate

  • How do I connect PracticeOwl to my Management Software?

  • PracticeOwl stopped pulling in new patients.

  • Which Practice Management Software does PracticeOwl integrate with?

Account Settings

  • How do I update the email address on my account?

  • How can I reset the password on my account?

  • How do I update my office details?

  • I can’t log in!

Video Troubleshooting

  • How do I watch the videos?

  • Why am I no longer getting videos?

  • Can I add my own customized videos?

  • How do I watch the videos as a patient?

Using PracticeOwl

  • What device requirements are there?

Compliance / Privacy

  • HIPPA and security, is all my patient data safe?

  • Is PracticeOwl compliant is Canada?

  • How does PracticeOwl use my office software data?

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